Privacy Policy
Your privacy matters to us – this page explains how we handle your data.
Your privacy matters to us – this page explains how we handle your data.
The legal entity responsible for personal data submitted through this website is Humanitäre, Menschenrechtliche und Politische verein Alawitischer Verband für Frieden, ZVR 1697501595, with postal address Wernhardtstraße 4/5/15, 1160 Wien, Österreich. The Alawites and Syrian Minorities Organization for Justice and Peace is the public name used on this website, not a separate legal controller. Contact: info@thealawites.com. See our Legal Notice.
This page describes information processed through the site's forms, cases and support requests, and how access is restricted. The legal basis and retention periods for each data category require organizational and legal review; this page does not establish them.
Submissions may include real names or aliases, dates of birth, contact and location details, alleged violations or threats, family or requester details, uploaded documents and images, documentation consent and referral authorization choices. Support requests and case follow-ups may add later updates. We also process technical and security information such as session data, user-agent details, hashed network identifiers and audit records.
Information is used to receive and verify requests, follow up on cases, review evidence, prepare documentation and communicate about submissions. “Contact before referral” is not authorization to make an external referral; referral requires a separate authorization decision and review conditions. Technical service providers may be involved in operating the site, so we do not promise that no other party can ever access data.
We use access restrictions, storage controls, audit records and file-type checks. Attachments may remain marked “not scanned”; accepting a file does not establish that it is malware-free. No system can guarantee complete protection.
The current Laravel daily application-log configuration retains those logs for 14 days; this does not necessarily describe server logs or backups. The scheduled cleanup deletes unanswered assistant questions with status “new” after 90 days only when they are not linked to an audit record. Reviewed or audit-linked records may be kept longer. No uniform retention period is published here for cases, evidence, support requests or referrals. Retention depends on the processing purpose and relevant legal and documentation requirements; the detailed policy still requires organizational and legal review.
You may request access, correction or deletion by contacting us. Requests require identity verification and review of applicable obligations; deletion is not automatic or guaranteed in every case: info@thealawites.com
Access to case information is restricted, but absolute confidentiality cannot be guaranteed. Documentation consent and external referral authorization are separate. The requester's authority and the subject's wishes must be considered under the applicable workflow. A final retention period has not been stated here pending an approved organizational policy.